Manager, In-Flight Standards
Manassas, VA

Job Description:
Responsible for assisting the Director, In-flight in the smooth and efficient operation of the In-flight Service Department.

Duties & Responsibilities
  • Assist with Interviewing and selecting new check flight attendants
  • Contributes to the development of educational material with regards to line standards
  • Conducts line checks and standardization checks when needed to ensure company standards are met
  • Concentrate efforts on time limited projects as assigned by the Director, In-flight
  • Develop lines of communication with departments and individuals required to complete assigned duties
  • Attend company staff meetings as required to accomplish assigned projects
  • Monitor crew health, welfare and morale, make recommendation on improvement programs
  • Maintains FAM and develops FAM alert bulletins and revisions as directed by the Director of In-flight
  • Maintains line qualifications as a Colgan Air Flight Attendant; check flight attendant and instructor
  • Maintains high level of knowledge in the following areas: Company Policies and Procedures, Colgan Air FAM, FAA
        Regulations, Colgan Air Employee Handbook, Operations Specification, and other technical data appropriate to
        In-flight operations.
  • Conducts investigations and interviews of Flight Attendants as directed by Director if In-flight
  • Participates in budget reviews and reporting process
  • Maintains an Open Door Policy with all company employees
  • Respects and demonstrates all company policies, procedures, mission statement and Guiding Principles
  • Develops relationships that encourage trust, mutual respect and a cooperative team spirit
  • Ensure that flight attendants receive the support and guidance necessary to deliver superior in-flight service resulting in
        customer satisfaction.

    • Minimum Qualifications:

  • Two-year College Degree or equivalent and two years of airline operations experience.
  • Intermediate level Computer and typing skill
  • Excellent knowledge of word processing software (Excel, Word, Microsoft Products)
  • Excellent Interpersonal, communications, organizational and cognitive skills.

    • Interested applicants please forward resume to:  samraali@colganair.com 

    EOE